Effective Date: 03/01/2025

At Boles Home Services, LLC ("Company," "We," "Us," "Our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Statement explains how we collect, use, and protect your personal data when you use our services, visit our website, or interact with us in any other way.

By using our services, visiting our website, or providing us with your personal information, you agree to the practices described in this Privacy Statement.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: When you contact us through our website, email, phone, or in person, we may collect your name, phone number, email address, and mailing address.

Service Information: We may collect details regarding the services you request, including the type of work needed, your property address, and any relevant specifications or details to provide accurate estimates and complete requested services.

Payment Information: When you pay for our services, we may collect payment details such as credit card information, billing address, and other necessary payment information to complete transactions.

Usage Data: We may collect non-personally identifiable information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit.

2. How We Use Your Information

The information we collect may be used in the following ways:

To Provide Services: We use your personal and service information to respond to service requests, provide estimates, perform work, and communicate about the status of your projects.

To Process Payments: We use payment information to process transactions and provide receipts or invoices for our services.

To Improve Our Services: We may use usage data to analyze trends, improve our website, and enhance the customer experience.

To Communicate with You: We may use your contact information to communicate with you about service requests, respond to inquiries, send service updates, or notify you about any changes to our services or policies.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement various security measures, including:

Encryption: We use encryption to protect sensitive data, including payment information, when transmitted over the internet.

Access Controls: We restrict access to your personal information to authorized personnel only, ensuring it is handled with care and confidentiality.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors or contractors. These providers are required to keep your information secure and use it only to perform their services for us.

Legal Requirements: We may disclose your personal information if required by law or in response to legal requests, such as a subpoena or government investigation.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic and user interactions.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if cookies are disabled.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if necessary.

Deletion: You may request that we delete your personal information, subject to any legal obligations requiring us to retain it.

Opt-Out of Communications: You may opt out of receiving marketing emails or promotional communications by following the unsubscribe instructions in those emails or by contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy statements when visiting those sites.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website at www.BolesHomeServices.com, and the revised Privacy Statement will apply to information collected after the update date.

We encourage you to review this statement periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us:

Boles Home Services, LLC

📞 Phone: 727-606-9500

📧 Email: [email protected]

🌐 Website: www.BolesHomeServices.com

By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.